Voice Services
Voice Services
Voice quality lives or dies on the network. So why are most businesses buying voice from one vendor and network from another?
EGATE delivers business voice as part of your managed network — same engineers, same NOC, same accountability. Whether you want a fully cloud-hosted phone system, SIP trunks for your existing PBX, or Direct Routing into Microsoft Teams, we own the whole stack from the handset to the carrier interconnect.
Pick the model that matches where you are. We’ll deliver the underlying network too.
Option 01 · Most popular
Direct Routing turns Teams into your business phone system. Your team dials, transfers, and runs queues from the Teams client they already use every day — and the calls hit our Canadian voice network. No third-party app, no parallel softphone, no per-user PSTN add-on licence.
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Option 02
A fully hosted phone system — no on-prem PBX, no maintenance contract. Multi-site, multi-tenant, with desktop and mobile apps for every user.
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Option 03
Replace your old TDM/PRI lines with SIP trunks for your existing on-prem PBX. Pay by channel, scale up or down as your business changes.
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Most voice problems aren’t actually voice problems — they’re network problems. Jitter, packet loss, asymmetric routing, MTU mismatches. When your voice vendor and your network provider are different companies, you spend hours getting them to agree on whose ticket it is. Here, it’s the same ticket.
Mid-market businesses with multiple sites — replacing aging on-prem PBXs, escaping over-priced legacy carriers, or rolling out Teams calling without the operational pain. Particularly useful for organizations whose IT team is already stretched and doesn’t want to add “voice carrier escalation” to their job description.